Dear Customer,  

Thank you for reaching out to us. Keeping our customers happy has always been our prime goal. Your Family’s health is our top priority.

We at Eureka Forbes treat every Complaint with utmost importance and try to listen and learn from our valuable customers. We further analyze and apply these learnings to Service & Product Design. We value your feedback and thank you for taking time to escalate.

As always, we wish to repose our commitment in doing everything that we can to support you and ensure complete resolution of your complaint/request.

We wish to inform you that as a first level escalation you can write to: deepa.customercare@eurekaforbes.com and if unsatisfied/unresolved as a second level escalation you may write to ceo@eurekaforbes.co.in

Request you not to write to both the mails as it will be treated as the first level of escalation only.

To process your complaint/request faster the following information is important: your full name, city, address, and phone number.

Our local service business partner/executive/team in your city will contact you within 48 hours or a reasonable time frame.

You may also reach us on our service helpline 18602661177 / 18008901177 between 8 am to 8 pm on all 365 days.

Alternatively, you may WhatsApp chat with us as well - any time - any day on 7039883333.

It's always our endeavor to delight our customers and deliver a superior experience with our products/services. We At Eureka Forbes strive for 100% Customer satisfaction and do our best to ensure the health and wellbeing of our customers.

We look forward to serving more valuable customers like you.

Stay Safe, Stay Healthy.

 

Warm regards,

Srikanth Batni

Sr. Vice President & CEO ( Service & CRM)