It is not advisable to use the machine on wet floor as during vacuuming liquid can go inside machine and cause damage.
What is the lowest height the vacuum cleaner can pass under?
It can pass in a gap of 10 cm or above.
Can I use a disinfectant for the mop? What is the approved disinfectant to be used for mopping?
It is strictly forbidden to use the cleaner like detergent, disinfectant or solid cleaner, as these may cause clog, or corrosion to the 2-in-1 dust compartment with water tank. Please regular clean the filter of the filling opening.
How I can get battery replacement?
Battery replacement will be provided by our after sales team.
Is there an option to replace the mopping cloth attached to this device?
Yes. Mop cloth can be replaced. Please refer user manual for details.
How can I get consumables like mopping mat and sweeping brush?
Consumables can be purchased from Eureka Forbes Service Center. Call at 18602661177 / 18008901177 to connect to Eureka Forbes Ltd Service Center.
What is the warranty on the product?
The product comes with a 1-Year warranty on manufacturing defects. Consumables not covered under warranty.
