Question 1

1. What is a Hot and Ambient Water Purifier? How does it work?

Accepted Answer

A Hot and Ambient Water Purifier is a device that processes water to provide both hot and room-temperature water. It purifies water through multiple filters, including I-Filter, Chemi-Block, RO Membrane, UV E-boiling, Alkaline Booster Cartridge, and TDS Regulator. This filtration system removes contaminants such as bacteria, viruses, heavy metals, and other impurities, ensuring safe and clean drinking water at your preferred temperature.

Question 2

2. What are the benefits of a Hot and Ambient Water Purifier?

Accepted Answer

Convenience: They provide hot and ambient or normal water instantly, eliminating the need to boil water.
Removes TDS: Most Aquaguard Hot Water Purifiers work with all water sources, be it municipal, borewell, or tank water. They can purify water with a TDS level of up to 2000 mg/litre.
Dual Dispense Technology: Most Aquaguard water filters come with two taps and provide hot and regular water without delay.
Health Benefits: Consuming purified hot water can improve digestion, aid in detoxification, and contribute to overall well-being.
Copper Tube: These Water Purifiers have a copper tube that carries the hot water to the storage tank. This increases the durability of the Water Purifier and reduces incidents of plastic burning or leaking.
Child Lock: A child lock on Aquaguard Hot Water Purifiers prevents unintentional burns when hot water is being dispensed.

Question 3

3. How quickly can a Hot and Ambient Water Purifier heat water? And is it safe to drink hot water from a Water Purifier?

Accepted Answer

A Hot and Ambient Water Purifier can provide you with hot water (80°C) instantly, in just a few seconds. This hot water is safe to drink as it goes through different filters before you drink it. This removes harmful bacteria and viruses, chemicals, heavy metals, and other impurities.

Question 4

4. Do Hot and Ambient Water Purifiers by Aquaguard also cool water?

Accepted Answer

Yes, Aquaguard Hot and Ambient Water Purifiers offer ambient or normal water. These Water Purifiers are usually equipped with a dual dispense technology that comes with two taps that dispense hot and ambient or normal water. This makes getting normal water easy and hassle-free.

Question 5

5. How often do I need to replace the filters of my Hot and Ambient Water Purifier?

Accepted Answer

The water filter may need to be replaced before a year has passed or 6000 litres of water have been filtered, depending on the quality of the input water and varying test conditions. For service, you can contact Aquaguard customer care at 7039883333 or email us at customercare@eurekaforbes.com.

Question 6

6. Can I adjust the temperature of the hot water in my Water Purifier?

Accepted Answer

Aquaguard Hot and Ambient Water Purifiers allow you to customise the temperature of the hot water to your liking. You can choose hot, warm, or ambient water or mix them to your preferred temperature. This offers flexibility for different uses, whether you need slightly warm water for cooking or near-boiling water for beverages. Always check the features of Hot and Cold Water Purifier models to confirm this functionality.

Question 7

7. What contaminants do these purifiers remove?

Accepted Answer

Aquaguard home Water Purifier system makes sure that the water you drink is passed through multi-filtration stages to make it pure and safe to consume. The filtration stages are -

I-Filter: Eliminates fine suspended particles from water, including sand, dirt, mud, and dust.
Chemi-Block: This filter absorbs unpleasant tastes and odours while reducing too much chlorine and organic contaminants in the water.
RO Membrane: TDS, hardness, pesticides, and heavy metals including arsenic, lead, and mercury are all reduced by RO membranes.
UV E-boiling: Every drop of water is as pure and healthful as if it had been boiling for more than twenty minutes by UV E-boiling.
Active Copper Technology: This introduces copper ions into the water, enhancing overall health.
Taste Adjuster: The taste adjuster provides sweet-tasting water by adapting its flavour according to its source.

Question 8

8. Can I use a Hot and Ambient Water Purifier with any water source?

Accepted Answer

Yes, water filter systems like Aquaguard Absolute Hot N Ambient N Cold RO+UV Water Purifier can be used with any water source like a borewell, municipal water, or others with TDS levels up to 2000 mg/litre. It effectively purifies water by eliminating all impurities. Moreover, its RO water filters eradicate contaminants like lead and mercury while eliminating disease-causing viruses and bacteria.

Question 9

9. How do I maintain my Hot and Ambient Water Purifier?

Accepted Answer

Regular Cleaning: Ensure the purifier’s exterior and water dispensing areas are cleaned regularly to prevent dust and dirt accumulation.
Filter Replacement: Change the filters, as per the manufacturer's guidelines, usually every 1 year or 6000 hours of usage, whichever is first. 
Professional Servicing: Schedule regular professional servicing for internal cleaning and maintenance to ensure optimal performance. Aquaguard Genuine Service and Filters offer you services with skilled technicians. 
Proper Usage: Follow the user manual for correct operation methods to avoid unnecessary damage or wear to your water filter for home. 
Regular Inspection: Regularly check for any leaks, unusual noises, or changes in water taste or colour, and immediately report any issues to a technician from Aquaguard for repair.

Question 10

10. Are there energy-efficient models available?

Accepted Answer

Yes, the Aquaguard Water Purifiers have energy-efficient models with features like -

Long cartridge life: The cartridge lasts up to 1 year or 6000 litres, whichever is earlier. 
Smart LED Indication: This alerts users for service reminders, end of cartridge life, filter life warnings, and electronic errors.
Energy saving mode: This turns off the UV lamp in Aquaguard water filters when not in use for 10 minutes, enhancing the life of the lamp and reducing power consumption.

Question 11

11. What should I do if my hot water tastes metallic or has an odour?

Accepted Answer

If your Hot Water Purifier dispenses water with a metallic taste or odour, it could indicate the need for a filter replacement or an issue with your water supply. Stop using the purification system and seek assistance from a qualified technician or the manufacturer's customer service for guidance and potential servicing. Additionally, you may want to explore a Water Purifier with MTDS, ensuring compatibility with a variety of water sources with TDS levels up to 2000 mg/litre.

Hot & Ambient

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Aquaguard Blaze Insta UV+UF Hot & Ambient Copper Water Purifier

Aquaguard Select Classic+ UV Copper Hot Water Purifier

Aquaguard Absolute Hot & Ambient & Cold RO+UV Water Purifier

Aquaguard Crystal NXT UV+ Hot Water Purifier

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