Question 1

What is a Water Softener? How does it work?

Accepted Answer

A device known as a Water Softener eliminates ions like calcium and magnesium that cause hardness in the water.  Simply put, Water Softeners lessen the consequences of hard water, such as rough skin, damaged hair, scum build-up on tiles, and scale accumulation in pipes and appliances, by replacing hard water with soft water.

A Water Softener consists of resin beads, a brine tank, and a control valve. Resin beads capture hard minerals like calcium and magnesium through ionic transfer. The brine tank holds salt for Water Softener, which regenerates the resin beads by flushing them with a salt solution. The control valve manages the flow and regeneration cycles, ensuring a continuous soft water supply. The softening is done in Aquaguard Water Softener through an advanced ionic transfer process.

Question 2

What are the signs that I need to install a Water Softener?

Accepted Answer

Determining if you need a Water Softener for home involves recognising signs of hard water in your home:
Hair Fall: Hard water deposits calcium and magnesium on the scalp and hair strands, causing frizz, dullness, and itchy scalp, leading to intense hair fall.
Rough Skin: The mineral content in hard water strips away natural oils, leaving skin dry and irritated. Excess minerals can also clog pores.
Stains on Bathroom Fittings: Hard water causes increased stains on ceramics and luxurious bathroom fittings. A Water Softener for the bathroom will help reduce all of this.
Faded Clothes: Washing clothes and linens with hard water may cause them to fade over time.
Corrosion on Appliances: Appliances like dishwashers may experience reduced efficiency and lifespan due to visible corrosion.
These are typical indicators of hard water and that you need a Water Softener.

Question 3

What is the difference between hard water and soft water?

Accepted Answer

Hard water contains high levels of calcium and magnesium, which can cause various issues in the home such as stains on bathroom fittings, clothes discolouration, corrosion on appliances, and more. These minerals can accumulate as scale in pipes and appliances, shortening their lifespan and decreasing efficiency. Hard water also makes it difficult for soap to lather, leaving residues on dishes, laundry, and skin.
Conversely, these mineral concentrations are low in soft water. A Water Softener for hard water can convert hard water into soft water by replacing calcium and magnesium ions with sodium ions. Soft water prevents scale buildup, improves the effectiveness of soaps and detergents, and is gentler on skin and hair.
Using Aquaguard’s best Water Softener ensures your home's water is more efficient, cleaner, and better for daily use.

Question 4

How often do I need to add salt to my Water Softener?

Accepted Answer

The frequency of adding salt to your Water Softener depends on the model, usage, and water hardness. Typically, you should check the salt level at least once a month and refill the brine tank with genuine Aquaguard Water Softener salt upto one-third level. Regular maintenance ensures optimal performance and prolongs the softener's life.

Question 5

How is Water Softener different from Anti-scalants?

Accepted Answer

Anti-scalants are ineffective solutions for hardness as they do not remove hardness causing Calcium & Magnesium ions and just mask them. Anti-scalants only remove scaling and does not provide hair softening, skin smoothening, stain prevention and cloth fade prevention like salt based Water Softeners.

Question 6

What kind of resin quality is used in Aquaguard Water Softeners?

Accepted Answer

Aquaguard Water Softeners use best in class high grade resin which ensures effective removal of hardness causing ions. Its finer size and higher absorption capacity provides higher soft water output. Aquaguard Water Softener is food grade certified against 111 harmful elements including 14 regulated metals, 95 Volatile & Semi-Volatile Organic Compounds & Alpha & Beta radioactive elements.

Question 7

What kind of Water Softener Salt is recommended for Water Softeners?

Accepted Answer

Cheap/ Local salt can harm your softeners Use Genuine Aquaguard Water Softener Salt for best performance. High-purity Aquaguard Regeneration media is recommended for Water Softeners because of the following features: 
•>99.9% highly pure regeneration media
•Completely dissolves with water with no impurities left behind
•Prevents softener blockage & improves the flow
•Improved softener performance
•Improves resin life
•Iodine-free for uninterrupted chemical regeneration process
•Specially designed pellets to regulate salt release
•Higher shelf life than powder salt
•Reduced overall monthly salt consumption
•IAPMO-USA Certified Assurance

Question 8

Do Water Softeners remove contaminants like chlorine, iron or bacteria?

Accepted Answer

Water Softeners are designed to remove hardness minerals and do not remove contaminants like chlorine or bacteria. For additional concerns of turbidity, chlorine or iron content use our Sediment Filter, Activated Carbon Filter & Iron Remover respectively.

Question 9

How do I know what size Water Softener I need?

Accepted Answer

The size of the Water Softener depends on factors such as water hardness, household size, flow rate, and water usage. Our professional can help you determine the appropriate size based on these factors. For more information, please refer to our brochures and product guide. If you are looking for a Water Softener system for your home you can look into our Point of Entry Range or for a Water Softener for the bathroom, you can go for our Point of Use Range.

Question 10

Can I use soft water for drinking and cooking?

Accepted Answer

Softened water is not a substitute for purified water and does not lower TDS levels. So, for cooking and drinking, use Aquaguard Water Purifiers. A wide range of Aquaguard Water Purifiers are capable of treating water with a TDS of up to 2000 mg/l.

Question 11

What is regeneration in a Water Softener?

Accepted Answer

The Water Softener removes hardness causing minerals from hard water through a process called ionic transfer, converting it into soft water. It replaces calcium and magnesium ions in hard water with sodium ions. Over time, the resin beads in the softener become saturated with hardness minerals and require regeneration. During this process, a saltwater solution helps the resin beads release the trapped hardness minerals and absorb sodium ions, ensuring the softener functions effectively. This process is known as regeneration.

Question 12

Do Water Softeners waste water?

Accepted Answer

Yes, Water Softeners can waste some water during the regeneration process. Water is needed to flush the hardness-causing minerals from the resin beads in Water Softeners so they can renew. The Aquaguard’s best Water Softeners for homes in India are made with greater water efficiency in mind. This is made possible by premium multi-port valves' extremely effective regeneration mechanism and best in class resin, which promotes an eco-friendly way of life. Additionally, demand-initiated regeneration mode which lowers water and salt use.

Question 13

Can I install a Water Softener on my borewell water system?

Accepted Answer

Yes, Water Softeners can be installed in homes with borewell water systems. Water from rivers is generally less in hardness content while underground water has high minerals due to absorption from soil & minerals. It’s also recommended to test the water quality and address any other issues such as high turbidity & iron content.

Question 14

Do Water Softeners waste electricity?

Accepted Answer

All automatic Water Softeners use electricity to operate, however not much. For example, Aquaguard Select Water Softeners are highly energy efficient, using minimal electricity due to premium multi-port valves. The softening process is mainly chemical, with electricity required only during regeneration, consuming approximately 18W. This makes Aquaguard softeners both economical and effective.

Question 15

Are there eco-friendly Water Softener options available?

Accepted Answer

Yes, most Aquaguard Select Water Softener systems follow an upflow regeneration process, where the brine solution (salt Water Solution) is introduced at the bottom of the resin bed and is pushed upward after every regeneration cycle. This allows for the complete regeneration of resin beds because the brine solution comes in contact with the resin when they are strongest. This not only improves the efficiency of the regeneration process but is also environmentally friendly because it uses resin beds to their maximum capacity thus, reducing water wastage.

Question 16

What maintenance is required to keep a Water Softener system in good working condition?

Accepted Answer

To maintain a Sater Softener system's optimal performance, regular maintenance is essential:. 
You should regularly inspect the Water Softener salt level in your brine tank as a part of its maintenance. 
To ensure optimal performance, the brine tank should always be filled to one-third of its total level. 
It is also recommended that you use Genuine Aquaguard Softening Media for the best results. 
Clean system components regularly to prevent the buildup of sediment, debris, and biofilm, which can impair filtration effectiveness.
Inspect the system for leaks or damaged seals and fittings, repairing or replacing them promptly to prevent water wastage and contamination.
Keep an eye on water pressure, flow rate, and quality to detect any deviations from normal operation, indicating potential issues requiring attention.
By performing these maintenance tasks regularly, you can ensure your water softener system remains in good working condition, providing clean and safe drinking water for your household

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