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Dear Customer,  

Thanks for reaching out to us. Your Family’s health is our top priority.

The COVID-19 pandemic has created a truly unprecedented situation that has affected all business entities. Our hearts go out to everyone who has been impacted by the virus, either directly or indirectly. At Eureka Forbes, we are doing our best to ensure the health & well being of our customers.

However, in view of the countrywide full or partial lockdown, our services may be affected. We request you for your patience during these challenging times. We will try to resolve your issues via a video call if possible. However, in case we cannot solve the issue via a video call, we will reach out to you at the earliest possible opportunity.

As always, we are fully committed to doing everything we can to support you through this difficult time.

You are requested to write to deepa.customercare@eurekaforbes.com as the first level of escalation & if unsatisfied please write to ceo@eurekaforbes.co.in as the second level of escalation, you are requested not to write to both the mails as it will be treated as the first level of escalation only. You are requested to give your full name, city, address, and phone number while writing to us. Our team in your city will contact you on the phone within 48 hours.

You can also reach our customer service executives on our service helpline 18602661177 / 7039883333

We hope that you, your family & friends stay healthy and we come out of this crisis even stronger together.

Positivity & Patience will get us through this and we are here for you, your Friends for Life.

Stay Safe, Stay Healthy.

Warm regards,

 

Srikanth Batni

Sr. Vice President & CEO ( Service & CRM)

Eureka Forbes

Mumbai.

ceo@eurekaforbes.co.in