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EuroAble - India’s 1st
call centre manned and
operated by people with
special needs

Euroable was started with the sole purpose of
providing gainful employment to differently-
abled youth of our country. It follows the mantra:
“Disability is a matter of perception. If you can
do just one thing well, you're needed by
someone.”

Empowering untapped potential

Our mission

To make their growth at Eureka Forbes all-inclusive by creating new
opportunities for the weaker sections of society.


To train and mentor them to learn new skills in customer connect for
enhancing customer satisfaction.


To create a difference in their lives by making them self-reliant,
self-confident and breadwinners for their families.

Our objective

To create employment opportunities for the physically challenged to make
them economically independent and confident.


To be the first corporate in India to set up a call centre manned 100% with
front-line, physically challenged employees.

Our dream

To create a better world for all.

Euroable has come
a long way

130

Champions working with
Euroable today, up from 35
when we first began.

6500+

Calls handles daily, up from
300 when we first began.

< 4

Minutes of call duration, improved
from 7-8 minutes when we started.

Going beyond
the call

Over the years, Eureka Forbes has worked
diligently to improve the life and lifestyle of
their staff.

01

Workshop on behavioural skills

02

Pick up and drop service

03

Refreshments

04

Special-need enabled washrooms

05

Ample space between each workstation

Awards and Recognitions

Helen Keller
Award

Presidential
Recognition

Golden Peacock
Award

Apang Kalyan Rajya
Puraskar (Maharashtra)

Awards and Recognitions

Helen Keller
Award

Presidential
Recognition

Golden Peacock
Award

Apang Kalyan Rajya
Puraskar (Maharashtra)

Testimonials

Savita Ahiru

Savita, the oldest of the 3 siblings,
has been fighting her battles alone
ever since she was young.

Read more >

Nutan

I was a shy girl, engrossed in the problems
of my own family. Being handicapped, life
wasn’t that easy.

Read more >

Deepak

60% physically challenged from birth,
Deepak was pressurized by his family to get
married after completing his HSC.

Read more >

Savita Ahiru

×

She would do odd jobs to take care of her family and fulfil her dream of being educated. Overcoming all odds, she completed her HSC and went pillar to post to find a job. Instead, she found her soulmate who is also disabled and, in the span of two years of her marriage, she was blessed with an able child. She, then, worried about getting her child educated. As she struggled for a job to support her family, NASEOH mentioned to her that Eureka Forbes was setting up a call centre for the physically challenged. She came in with doubt that she would be rejected once again but was given a new opportunity at EuroAble. Today, she proudly says that she is a big support to her husband and also leads a better life.

Nutan

×

I used to restrict myself in the confines of my house. My father passed away due to chronic disease - cancer, then my sisters got married and eventually I was left alone to take responsibility for my family. I experimented with many things initially and nothing seemed to work.

I still remember the day I went for a job interview for a typist. My application was torn in front of my eyes due to my physical disability and nervousness caused due to the new environment I was stepping into. But, today, I have all the courage and strength to wipe my tears myself and face every challenge. I am here because somewhere deep down I believed in myself and that very belief led me to EuroAble. I was trained thoroughly in communication skills and was provided with product knowledge.

Today, I am not only groomed but also confident which has helped to shape up my life. From interacting with my seniors fluently to showing proficiency in handling the SAP process, every day has been a milestone ever since I joined EuroAble. I have had an experience that can’t be expressed in words. My experience doesn’t end at my profession at EuroAble but now has extended to my personal happiness. EuroAble has not only given me a platform for financial stability and professional growth but has also helped me in finding my soulmate in the same place!

Deepak

×

He took on menial jobs to get by but he was solely dependent on his brothers’ income which made him very uncomfortable. He was upset that doors weren’t open for the physically challenged when it came to job opportunities or, for that matter, even government sectors. He shared his concerns with his friend who is also physically challenged, asking her if she knew any organization that could help him get a job. She introduced him to the opportunity for the physically challenged at EuroAble in Mumbai. Today, he stands tall with a stable and decent earning and walks home with immense pride and gratitude."

Gallery

Need more help?
 
Call
18602661177
 
Email Us
deepa.customercare@
eurekaforbes.com
Need more help?
 
WhatsApp Chat
 
Call
18602661177
 
Chat with Us
 
Email Us
deepa.customercare@eurekaforbes.com