Customer Guidance

Dear Customer,

Eureka Forbes promotes its wide range of products through our Direct Sales Network (employees of
Eureka Forbes), a number of authorized partners & retailers including some of the known e-commerce
marketplaces.

For your ONLINE purchase needs, you may shop at www.eurekaforbes.com. Please note that our brands
namely Aquaguard Select – water purifiers, Aquaguard Select – pure air management systems
& Euroclean – vacuum cleaners with deep cleaning+ are sold ‘only’ by company employed sales
professionals, the company authorised employees of selected partners and through the Official
Eureka Forbes Seller Account on Amazon, Flipkart.

Customers, interested in purchasing the above listed brands online are therefore advised to make online
purchases from www.eurekaforbes.com or through the official Eureka Forbes Seller Account on Amazon,
Flipkart and PayTM.

For the benefit of its Customers, we also clarify that Eureka Forbes may not be able to verify or confirm
the genuineness of our products sold online by unauthorised parties, and consequently, your right to
Eureka Forbes warranty coverage and support could be impacted.