Question 1

What is a Water Softener? How does a Water Softener work?

Accepted Answer

A water softener is a device that removes hardness-causing minerals like calcium and magnesium from water. A hard water softener works through an ionic transfer process using resin beads that trap these minerals. A brine tank with salt regenerates the resin, while a control valve manages flow and cycles. This helps reduce issues like rough skin, hair damage, and scale build-up. Aquaguard Water Softeners use advanced technology for an efficient and consistent soft water supply.

Question 2

What are the signs that I need a Water Softener?

Accepted Answer

If you're noticing excessive hair fall, dry or itchy skin, or persistent stains on bathroom fittings, you might be dealing with hard water. Other common signs include faded laundry, clogged showerheads, and reduced efficiency in appliances like washing machines or dishwashers. These issues are caused by the buildup of calcium and magnesium minerals. Installing a hard water softener for the home, or a particular bathroom water softener, can help convert hard water to soft water, improving skin, hair, and appliance life.

Question 3

What is the difference between hard water and soft water?

Accepted Answer

Hard water is rich in calcium and magnesium, which can lead to stains, faded clothes, appliance corrosion, and soap lathering issues. These minerals form scale in pipes and reduce efficiency. In contrast, soft water has low mineral content and is gentler on skin, hair, and appliances. With the water softening process, hard water can be converted to soft water.

Question 4

How often do I need to add salt to my Water Softener?

Accepted Answer

The frequency of adding salt to your water softener depends on the model, usage, and water hardness. Typically, you should check the salt level at least once a month and refill the brine tank with genuine Aquaguard water softener salt up to one-third level. Regular maintenance ensures optimal performance and prolongs the softener's life.

Question 5

How is a Water Softener different from anti-scalants?

Accepted Answer

Anti-scalants are ineffective solutions for hardness as they do not remove hardness-causing calcium and magnesium ions and just mask them. Anti-scalants only remove scaling and do not provide hair softening, skin smoothening, stain prevention, and cloth fade prevention like water softeners.

Question 6

What kind of resin quality is used in Aquaguard Water Softeners?

Accepted Answer

These water softeners use the best-in-class high-grade resin, which ensures effective removal of hardness-causing ions. Its finer size and higher absorption capacity provide higher soft water output. Aquaguard Water Softener is food grade certified against 111 harmful elements, including 14 regulated metals, 95 Volatile & Semi-Volatile Organic Compounds & Alpha & Beta radioactive elements.

Question 7

What kind of Water Softener Salt is recommended for Water Softeners?

Accepted Answer

Using cheap or local salt in your home water softener can damage the system and reduce its efficiency. It is recommended to use Genuine Aquaguard Water Softener Salt for optimal results. This high-purity regeneration media (over 99.9% pure) dissolves completely without leaving impurities, prevents blockages, and enhances water flow. It also extends the life of the resin and boosts overall performance.

Question 8

Do Water Softeners remove contaminants like chlorine, iron, or bacteria?

Accepted Answer

Water softeners remove minerals like calcium and magnesium that make water hard. They do not remove other contaminants such as chlorine, iron, or bacteria. For those, you’ll need separate water purifiers designed to target those specific impurities.

Question 9

How do I know what size Water Softener I need?

Accepted Answer

The size of the water softener depends on factors such as household size, flow rate, water usage, and hardness. Our professionals can help you determine the appropriate size based on these factors. For more information, please refer to our brochures and product guides. If you are looking for a water softener system for your home or a water softener for the bathroom, you can look through our range of water softeners and choose the one that suits your needs the best.

Question 10

Can I use soft water for drinking and cooking?

Accepted Answer

Softened water is not a substitute for purified water and does not lower TDS levels. So, for cooking and drinking, use Aquaguard water purifiers and don’t rely on just water softener systems. A wide range of Aquaguard water purifiers are capable of treating water with a TDS of up to 2000 mg/l.

Question 11

What is regeneration in a Water Softener?

Accepted Answer

Regeneration is the process by which a water softener restores its resin beads. As hard water passes through the softener, calcium and magnesium ions are exchanged with sodium ions on the resin beads. Over time, the resin becomes saturated with hardness minerals and loses effectiveness. During regeneration, a saltwater (brine) solution flushes the resin, releasing the trapped minerals and recharging it with sodium ions. This ensures the softener continues delivering soft water efficiently.

Question 12

How long does a Water Softener last?

Accepted Answer

A water softener can last 10–15 years with proper care. To maintain your Aquaguard Select water softener, regularly check and refill salt levels using high-purity, non-iodised salt. Clean the brine tank and inspect for leaks. Monitor water hardness to ensure the system is working effectively and adjust regeneration settings if needed. It's also wise to schedule professional maintenance and follow the manufacturer’s guidelines for long-term efficiency and durability.

Question 13

Do Water Softeners waste water?

Accepted Answer

Yes, water softeners can waste some water during the regeneration process. Water is needed to flush the hardness-causing minerals from the resin beads in water softeners so they can renew. However, the Aquaguard’s water softeners are made with water efficiency in mind. This is made possible by premium multi-port valves' extremely effective regeneration mechanism and best-in-class resin, which promotes less wastage. Additionally, the demand-initiated regeneration mode lowers water and salt use.

Question 14

Can I install a Water Softener on my borewell water system?

Accepted Answer

Yes, water softeners for the home can be installed even if you have borewell water. Water from rivers generally has a low level of hardness, while underground water has high mineral content due to absorption from soil and minerals. It’s also recommended to test the water quality and address any other issues, such as high turbidity and iron content.

Question 15

Do Water Softeners waste electricity?

Accepted Answer

Yes, but the electricity consumption is minimal. For example, Aquaguard Select water softeners are highly energy efficient, using minimal electricity due to premium multi-port valves. The softening process is mainly chemical, with electricity required only during regeneration, consuming approximately 18W. This makes these water softeners for the house both economical and effective.

Question 16

Are there eco-friendly water softener options available?

Accepted Answer

Yes, most Aquaguard Select water softener systems follow a time-based or flow-based regeneration process. This allows for the complete regeneration of resin beads because the brine solution comes in contact with the resin when they are strongest. This not only improves the efficiency of the regeneration process but is also environmentally friendly because it uses resin beads to their maximum capacity, thus reducing water wastage.

Question 17

What maintenance is required to keep a Water Softener system in good working condition?

Accepted Answer

To keep a hard water softener for the home in good condition, check the salt level regularly; it should be above the water level. Prevent salt bridging by tapping the tank or adding warm water if crust forms. Clean the brine tank periodically and use only high-quality softener salt like pellets or crystals. Avoid rock salt and never drain brine water on plants; use a proper drain line for safe disposal.

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