Friends to society :
Born with the vision of bringing happy, healthy, safe and pollution-free living to customers through lasting relationships as ‘Friends for Life’, today we are an over US$ 250 mn multi-product, multi-channel organisation that is part of the Shapoorji Pallonji Group and has over eight million satisfied customers.
World Class Products :
Trusted by over 40 million people, Aquaguard is one of the largest selling water purifiers in the world and has received numerous Indian and international accolades. On retail shelves, the AquaSure range of water purifiers provides safe drinking water to homes even without electricity and running water whilst the Forbes range of water purifiers caters to the needs of homes and offices at different price points. We also have an institutional range along with products and customised solutions for the rural market. And we have recently launched Aquasure packaged drinking water, a Water Quality Association (WQA) gold-seal certified product available in unique bottle SKUs and a 20 litre pack with an innovative bubble top design.
Trusted by 10 Millon Families :
Our products have led and dominated the water and air purification systems, cleaning systems and security systems categories. We are indeed a one stop shop for water purification with a comprehensive range of technologies and solutions addressing almost every type of water quality and purification conditions. Aquaguard, our flagship brand sold through the direct sales channel, is virtually synonymous with pure, safe drinking water.
Money Back Guarantee :
The customer has always been at the centre of our business and we are constantly expanding our ways to reach out to them, understand their needs and aspirations, bring them products and services which effectively address them as well as ensure their satisfaction and the well-being of their families. ** Conditions apply
Free Home Demo :
We pioneered direct selling in India and today, our 7,500 strong direct sales force, the largest in Asia, operates from 237 Customer Response Centres in over 145 cities and contacts over 1.25 mn homes, adding 1,500 customers daily. Our presence has been expanded to 380 smaller towns through franchised direct operations. We also have a consumer channel with over 15,000 dealers across over 1,800 cities and towns offering consumers a range of water purification and home cleaning products on retail shelves.
Service at your Doorstep:
Realizing the vital importance of service to back up our products, we established one of the widest service networks in India - almost 80% of our customers have a service centre within a 5 km. radius. Over 5,800 company-trained technicians operate from over 1,800 service centres, making over 25,000 kitchen visits daily, supported by our Eurohelpline call centres, customer relationship specialists and mobile service vans.