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We believe in offering you the best of products and services to ensure you are utmost satisfied with our offerings. Our team of dedicated personnel is awaiting an opportunity to assist you with any queries or concerns you may have at any point of time.

Customer Care Please feel free to call us, mail us or reach out to us on the social media channels.

Talk To Us:

Service:

18602661177 / 7039883333

Helpline is available Everyday from 8 am to 8 pm

SMS US:
Write To Us:

Corporate Office B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai - 400 013, India.
Tel: +91 2248821700, 62601888
(Monday - Friday)
9.30 AM to 5.30 PM

Online Sales Related:

onlineshopping@eurekaforbes.com

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Log A Service Request

Have a new product that needs installation or a defective product that needs repair, you can easily log a service request
here and our team will address all your service related queries. You can also reach our Customer Service Executives on our
Service Helpline 18602661177 / 7039883333.

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Escalate Your Service Request

 

We understand your needs and wish to help you with appropriate and timely resolution. Our escalation process is designed to help you reach out to the concerned personnel who are always here to address your queries.

Step 01

If you are not satisfied with the solution received, email our Customer Care Executive Ms. Anu Kotian.




OR

Download the Service Redressal Form. Please post it to the address mentioned in the form.


Escalate

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Step 02

If your concerns have still not been addressed, you can Escalate your request to our Head of Customer Care, Ms. Vinath Hegde.



OR

Download the Service Redressal Form. Please post it to the address mentioned in the form.


Escalate

Download

Ombudsman

If you are still not satisfied with solution and your Service Request still remains unresolved, you may directly contact the Ombudsman for a solution at
Landline: 62601768 (on every second and fourth Thursday between 2:30 PM - 4:30 PM).

OR

Download the Service Redressal Form.


Escalate

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