Customer Testimonials

Name : Shiraj Shaikh

City : Mumbai

State : Maharashtra

"The product is nice. We have taken a yearly maintenance contract. We did not face any major problem.
Good product"

Name : Sarita Rani Jang

City : Mumbai

State : Maharashtra

"We are using Eureka Forbes product for the past 3 to 4 years. The products are brilliant and service is good."

Name : Suhail Aboli

City : Mumbai

State : Maharashtra

"Very satisfied with the product. Good and efficient technicians."

Name : Dhiraj Advani

City : Mumbai

State : Maharashtra

"Very satisfied. I am very happy with the product. Keep up the service."

Name : Midas Next

City : Mumbai

State : Maharashtra

"I am very thankful to the Eureka Forbes team for looking into my concern and solving my queries."

Name : Aftab Niazi

City : Mumbai

State : Maharashtra

"The problem I was facing has been resolved and I am very happy with the service. Thanks a lot for persistent good service."

Name : Lubna Sayyadain

City : Mumbai

State : Maharashtra

"Very satisfied with the Aquaguard product. We are using an Aquaguard for the last 10 years."

Name : Nair Coal Service Ltd.

City : Mumbai

State : Maharashtra

"My problem has been resolved and I am very happy with the services. A lot of thanks for to the team who has solved my problem."

Name : K Khan

City : Mumbai

State : Maharashtra

"I am getting very good service from Eureka Forbes for my Aquaguard since I have bought the product."

Name : Leena Manek

City : Mumbai

State : Maharashtra

"We are using an Eureka Forbes product for the past 3 to 4 years. The product is brilliant and service at par with the industry."

Name : Unique Electro Engineers Pvt Ltd

City : Mumbai

State : Maharashtra

"Overall their (Eureka Forbes) performance was exemplary. Technicians successfully met my expectations."

Name : Rahul Dhall

City : Mumbai

State : Maharashtra

"I am getting very good services from Eureka Forbes team for my Aquaguard since I have bought the product."

Name : D Souza

City : Mumbai

State : Maharashtra

"I thank you for keeping my faith persistance with the company. I wish all the best to Eureka Forbes and team."

Name : Daga Susil

City : Mumbai

State : Maharashtra

"Thanks a lot for your immediate reply and swift response."

Name : Mansi

City : Mumbai

State : Maharashtra

"Technician were helpful. Product has low maintainence and service is good."

Name : Shyam Sunder Rohera

City : Mumbai

State : Maharashtra

"I thank you for keeping my faith. The product of Eureka Forbes ltd are awesome and I wish all the best to Eureka Forbes team."

Name : Jyoti Waswal

City : Mumbai

State : Maharashtra

"Thanks a lot for your immediate reply and a swift response. I am satisfied with the support provided by Eureka Forbes."

Name : S L Singh

City : Mumbai

State : Maharashtra

"I have referred it to all my relatives and friends. I am sure they will be as satisfied as I am."

Name : Mayur Patel

City : Mumbai

State : Maharashtra

"My Aquaguard provides water with a good taste. My health has improved since I have started drinking the adequate quantity of water required. A good quality product and with low maintenance."

Name : Vaibhav Joshi

City : Mumbai

State : Maharashtra

"I am very satisfied with this product and I will recommend others to also buy this product as it provides safe and pure water."

Name : Shrivastav Dinesh

City : Mumbai

State : Maharashtra

"Technicians were successful in improving the problem. Appreciate the service."

Name : Mohd Arif Khan

City : Mumbai

State : Maharashtra

"I appreciate the support extended in resolving any issue we face. My family and I are proud that we chose Eureka Forbes, a company that provides great service."

Name : Shamshir Khan

City : Mumbai

State : Maharashtra

"Eureka Forbes sevice is very nice. The service technicians are efficient. My machine had some technical problem but it was solved quickly."

Name : Big Tree Entertainment Pvt Ltd

City : Mumbai

State : Maharashtra

"Eureka Forbes manages to meet my needs through their products and after sales service."

Name : Nofa Bagariya

City : Mumbai

State : Maharashtra

"I am satisfied with the support provided by Eureka Forbes. A lot of thanks for your prompt revert to my calls."

Name : Gaurav Chawla

City : Mumbai

State : Maharashtra

"There was some glitch in my Aquaguard machine. It was improved quickly and efficiently by Eureka Forbes technicians. Good service!"

Name : Sanjay Ghosh

City : Mumbai

State : Maharashtra

"I am happy that I bought and used a Eureka Forbes product."

Name : Mr. Arnab Chakrabarti

City : Thane

State : Maharashtra

"With regards to my concern, the team attended to the compliant professionally and has resolved it yesterday. The entire body panel has been replaced under warranty.
The team also followed up and has extended co-operation should any issue arise at any point.
Pls. convey my gratitude to the team members and I sincerely thank you for driving the service levels personally."

Name : Mr. Sandeep Gyanchandani

City : Gurgaon

State : Delhi NCR

"Issue has been resolved and I am Happy with the services ...thanks for your reply and for your team who has solved my issues."

Name : Mr. Keshao Bonde

City : Pune

State : Maharashtra

"My complaint was attended today on priority basis.Thanks for your kind support & direct involvement."

Name : Mr. K.P Bhat

City : Bangalore

State : Karnataka

"Thank you for your prompt reply and action, things moved at lightning speed.
The refund money has been credited to my account today.
Yes, you may add my name to your list of satisfied customer."

Name : Neeta Mehra

City : Amritsar

State : Punjab

"Gratitude for your intervention and the resultant action at the Amritsar end.
I stand indebted!!
At any point of time if you happen to visit Amritsar it would sure be a privilege to meet you.
Take care and god bless.
Thanks once again."

Name : Mr. Shridharan

City : Chennai

State : Tamil Nadu

"I acknowledge with thanks the response by your team at Chennai and the complaint resolved to-day.
I hope that Eurekaforbes will continue the high tradition of customer delight in the days to come also."

Name : Mr. Rajesh Bangar

"The issue is resolved now, thanks for your intervene and extended support provided by you."

Name : Mr. Ram Kumar

"Good Day ! Thanks a lot for your immediate response.
I am satisfied with the support provided. I appreciate it."

Name : Mr. Niket Shah

City : Bangalore

State : Karnataka

"I would like to thank you personally for ensuring that the aqua-guard was serviced at the earliest. The service personnel rectified the problem within a day. And yes you have added us back to the list of satisfied customers!!
Special thanks to Ms Kotian for ensuring a speedy response by the service team."

Name : Jyotindra Shukla

"Your customer doesn’t care how much you know until they know how much you care. - Damon Richards
The above saying says it all.
Thank you for your exceptional customer service, have never expected such response.
Especially to Mr Negi, he visited my place and sorted out the problem by replacing the 2 of the carbines (Although being injured) & to cheers for the technician (don’t know his name).
This kind of response & care for the customer would excel this company to its zenith.
Thank you again for this spectacular show of work."

Name : Mr. Balaji V V

City : Chennai

State : Tamil Nadu

"Thank you for your excellent response to a problem.The issue is resolved. The legendary service culture of Eureka Forbes was at full display. Kudos to you and your team for converting a disaster into a delight. With service oriented people like you at helm, Eureka Forbes will forge ahead of all competition."

Name : Mr. Vignesh P

City : Chennai

State : Tamil Nadu

"Greetings of the Day !! Thank you very much for taking prompt action on my complaint and solving it within a day. The company staff came directly and solved the issue.I would also like to convey my thanks to all the members of the management team who has taken concern to solve the issue.Looking forward to enjoy a positive relationship with the company."

Name : Mr. Sreenivasan K R

City : Chennai

State : Tamil Nadu

"At the outset let me thank you for imposing the faith. I had on your organisation I have the greatest of regards in your esteemed organisation I have always felt that Eureka Forbes has been one of best in door step sales and service and have been pioneers in this in last 3 decades My issues were attended immediately and the problem solved yesterday December 12,2014 Thanks a. Lot for valuable time and writing to me Have a Wonderful day ahead."

Name : Mr. Pradip Choudhari

City : Pune

State : Maharashtra

"Thanks for your prompt response. I got the resolution on very next day.This type of customer handling will definitely will have good CSAT."

Name : Dr. Vineet Gupta

City : Lucknow

State : Uttar Pradesh

"I thank you for keeping my faith with the company.The products of Eureka Forbes Ltd. are good and innovative. I wish all the best to Eureka Forbes Ltd. company."

Name : Mr. Ajith KB

City : Coorg

State : Karnataka

"This is to inform you that technician from Eureka Forbes as been visited our place and replaced the parts of the machine hence the machine is working excellent . I thank you a lot for the quick service that you have given me after receiving my mail."

Name : Mr. Austin

"Thanks for all the support & assistance from you and the team. We are truly glad our issue has been resolved satisfactorily. Wishing all the best and very happy new year to one & all at Eureka Forbes."

Name : Mr. Rajith Kumar P

City : Mumbai

State : Maharashtra

"Thank you very much for your prompt action, I am very delighted to see the fastness in response from your team. I am satisfied the way they attended the case and done the needful.Once again thank you very much."

Name : Mr. Shailesh

"At the outset my heartfelt thanks for your kind help. The service request has been attended to. Many thanks for all the help !! You have helped re-instill faith in Eureka Forbes's customer service."

Name : Adv. A.R Kulkarni

City : Pune

State : Maharashtra

"I am getting very good service from Eureka Forbes for Aquaguard since 2010."

Name : Mr. Hiraman Gaman Aher

City : Ulhasnagar

State : Maharashtra

"Since many years, Eureka Forbes service technicians are giving very quick and proper service for our water purifier. The service technicians are able, polite, well-mannered, knowledgeable and honest. We get good service even if there is no elder to supervise. They are friendly with the children and do their work sincerely."

Name : Mr. Dileep Tase

City : Pune

State : Maharashtra

"Eureka Forbes has been servicing out Aquaguard Nova water purifier for the last 12 years and we are completely satisfied with the service.The service engineers are capable, cooperative; extremely customer focussed and have a remarkable sense of urgency"

Name : Ms. Geeta Thawani

City : Pune

State : Maharashtra

"I am very satisfied with the service offered for my Aquaguard Nova by Eureka Forbes."

Name : Mr. P. N. Moorthy

City : Mysore

State : Karnataka

"Eureka Forbes service technicians have been servicing our Aquaguard for the last 5 years, not only at regular intervals as per service contract, but also to attend to unforeseen problem. In such situations the response is at the first call and our complaint is attended practically ‘instantly’. The service technicians understanding of the machine is so good that 100% correct diagnosis is made on hearing our complaint – no trial and error, and the problem is fixed right away. If any spares are needed, they are procured right away if available locally and the problem is fixed. If the parts are to be sourced for outside, it is done so within the shortest possible time. So our machine is working perfectly 24x7 all these years."

Name : Mr. D. V. Ghodke

City : Pune

State : Maharashtra

"Eureka Forbes’ service technicians are quick in responding and co-operative. They do their job till the customer is satisfied."

Name : Ms. Asha S. Kulkarni

City : Bangalore

State : Karnataka

"We have been using Eureka Forbes products since the past 7 years. The products are good. We have availed the yearly contract for the servicing of Aquaguard since 4 years and find the service prompt and good."

Name : Ms. Savita Prabhu

City : Bangalore

State : Karnataka

"I have been using Eureka Forbes product from past 5 years. I also have a yearly contract for servicing. I am getting good service."

Name : Mr. N. Srinivasan

City : Bangalore

State : Karnataka

"I have been a customer of Eureka Forbes for the past several years. Throughout, the service rendered is quite prompt and good. Eureka Forbes has maintained its reputation consistently. As of now we are using two of Eureka Forbes’ products, namely Euroclean vacuum cleaner and Aquaguard water purifier. Both are working well and serviced well."

Name : Mr. Mahendra Kumar

City : Bangalore

State : Karnataka

"I have been a customer of Eureka Forbes since 2011. We use the Aquaguard Inova and Nova. Both the Aquaguard are serviced and complaints are addressed by the Eureka Forbes’ technicians. The complaints are attended on time. At any time we can trust Eureka Forbes."

Name : Mr. Navnad Jadhkar

City : Pune

State : Maharashtra

"I have an Aquaguard Compact since 4 years. Eureka Forbes’ service is good and as per my satisfaction. The service technicians are efficient. My machine had some technical problem but it was solved quickly. Eureka Forbes’ technicians have detailed knowledge about the product and the also give suggestions for best operation of the machine. Thank you Eureka Forbes for always giving good service."

Name : Mr. Ranjan Chopra

City : Chennai

State : Tamil Nadu

"We would like to recognize the sincere and good service provided by Eureka Forbes technicians. They are very committed and hardworking and we highly recommend them."

Name : Mr. M. Satyanarayana

City : Nellore

State : Andhra Pradesh

"I am a customer of Eureka Forbes since 10 years. The product is very good and service provided is also nice"

Name : Mr. Bhaskar Reddy

City : Nellore

State : Andhra Pradesh

"I purchased AquSure Springfresh in 2005. The product is good. We have taken a yearly maintenance and the service is good and prompt. We have had no major problem with the product since its purchase."

Name : Dr. M. Anoop

City : Kannur

State : Kerala

"Eureka Forbes has been attending to my Aquaguard water purifier since the past seven month and I am very satisfied with the work and conduct."

Name : Mr. Shailendra Janardan

City : Jabalpur

State : Madhya Pradesh

"Complaints were attended by Eureka Forbes representative within time; we are satisfied with the service. On lodging complaint, the representative attends to the complaint immediately and without any delay. We thank Eureka Forbes for the excellent services provided."

Name : Brig. S.S Pathania (Retd.)

City : Jabalpur

State : Madhya Pradesh

"I am delighted and proud to state that Eureka Forbes service technicians are diligent, motivated and committed workers. They respond to my call on any day including a holiday to attend to the task and call of duty."

Name : Nilanjan Dasgupta

City : Calcutta

State : West Bengal

"This is to inform you that few years ago we had purchased Aquaguard purifier for our home use. You will be astonished to learn that there is some kind of magic technology in it that can clean and convert the dirtiest water into a potable and safe water. The Semi underground water reservoir we have had developed leakage that was unknown to us, that too during rainy season. So for 4 to 5 months dirty water from outside was mixing up with the water from the KMC pumps. So when we had opened the reservoir for cleaning we discovered the leak and we thanked you and your company for developing such a product which entirely and tirelessly worked and converted the water into a safe drinking water for 4 to 5 months. Your product has saved us from fatal diseases and today when any one wants to know about water purifier, me and my family members only recommend Aquaguard. Thanking you once again for your service you are still rendering to us, and wish you prosperous days ahead."

Name : Vishal Tripathi

City : Mumbai

State : Maharashtra

Dear Chris,

I would like to thank you for your help in arranging the part of vacuum cleaner which we were struggling to attain for a long time. We truly appreciate your efforts and happy with the service and more glad about being kept in the loop and informed.
Shashak:- Thanks for intervening and making it possible.
I am a happy customer now who can endorse the service delivery and method.

Once again thank you very much.

Best Regards,
Vishal

Name : Pradeep Rokde

“I had bought the Eureka Forbes Vacuum Cleaner EC300 in 1990, which has lasted till now and still going strong, amazing product!
Last year, I faced some problem with the motor and had got the motor replaced on 10-Jan-14. But, recently, since I faced problems with the replaced motor too, I had given the machine to the authorized service center, after contacting customer care. I was attended warmly and properly, on time, by your officers and his staff, Mr. Kishor Dahitule and Mr. Vishal.
They also addressed my problem by replacing the faulty motor of my machine, again. This mail is to appreciate their help, cooperation and quality of service. Please keep it up and wish all the success to Eureka Forbes."

Name : Shantanu Hastak

The issue is now resolved and the filter is now working fine. I am satisfied to see the higher management taking the customers seriously.
Thanks for the prompt and quick action.

Name : Mahesh

Thanks for the immediate response, this is what we require from your sub ordinates to do without our escalation to higher up’s, only then the customers shall be happy for your service & value your product. Today marketing is the word of mouth from satisfied customers & not the TV/ Paper ads through which your products are being sold.
However I thank you for your quick response & the problem is resolved and have a good day.

Name : Shair Afridi

With all the humility I would like to thank you for the efforts you have taken. My sincere apologies if my words were harsh. I just wanted to highlight the issues the customers are facing (especially in Bangalore). Your executive has promised that the solar lamp will be delivered in the next 15 days.
Your generosity has made a big difference and I am very grateful to you for helping me, you really put a smile back on my face and made me happy. :)

Name : Anil Mukadam

I wish to thank you for personally taking up the issue. Also I wish to thank your team for the excellent support provided. The Infiniti water purifier problem is now resolved and is working without any issue. I have great respect for the Eureka Forbes brand, however I would request your support team to look into the root cause of the issue, Also I would request that the 3rd party vendors are adequately trained and the Service Requests are reviewed on a periodic basis by your support team.

Name : Sudarshan Krishnan

City : Chennai

State : Tamil Nadu

Thanks to your team's quick turnaround in this issue. The Customer care rep turned up today and suggested that the installation had happened in a haste without cleaning the equipment properly. He had cleaned the equipment today and asked us to monitor the equipment for 2- 3 days and revert in case of any issues.
Thanks once again for your kind intervention to help us in this regard!!

Name : Guruprasad TS

City : Mysore

State : Karnataka

I am pleased to inform that your service representative visited our premises during heavy rains, and gave a demo of the product. We also received the missing Demo CD today morning and we are happy by the overall response.

Name : Ajit Pal Singh

City : Mohali

State : Punjab

I am writing this mail to thank you for your concern and prompt action. Due to your timely intervention in the matter, I finally got invoice of the product.
Thanking you again and hoping the service to be effective in future as well.

Name : Saurabh Vyas

City : Bengaluru

State : Karnataka

Thanks for taking time out and looking into my concern. My unit is delivered and installed today morning.

Name : Gopalakrishnan R

Thanks a lot for your intervention and taking time Out to respond to my mail. Really appreciate it. I have got calls from couple of people today and the issue has been fixed. Thanks. ..

Name : Bhabani Sankar Singh

Special Thanks for your and your team help to solve my problem.

Name : Sridhar Subramanian

City : Bengaluru

State : Karnataka

Thanks for your prompt revert, indeed your service person turned up and did the work to my satisfaction. The unit is up and running now. Also wish to thank the Bengaluru Service Operation Manager who spoke to me and organised the action.
My observation & experience is that these outsourced service agencies tend to replace with used parts at times and claim the same from company as a reimbursement for their benefit stating that new parts are installed. Hence I had to bring to your notice, also majorly as the service person had been incommunicado. Anyway I am happy that my problem is solved.
Regret If I was bit hard..

Name : Ritesh Kukreja

City : Mumbai

State : Maharashtra

Thanks for your intervention because of which problem has been rectified by your team. Really appreciate your quick response.

Name : Kamesh Kumar

Thanks for your great support my issue is resolved.

Name : Anand M (Ambalavanan)

City : Bengaluru

State : Karnataka

I got the repair done today and Service Technician was very polite and helpful. 10/10 to his attentiveness and speed. (Except for the minor plastic crack that happened which I am ok with) The Bangalore service team did follow up and confirmed. Thanks for looking into this

Name : Rajib Naha

City : Kolkata

State : West Bengal

Thank You for your support.
Your respond and intervention did help and the service was rendered today morning.
I would like to add that I have been a loyal customer of Eurekaforbes for the past 12 years and I gradually see the service channel performance is degrading. Request you to put a service performance monitoring process to measure service quality. For example out of the expected services for the AMC less number of services are rendered - this type of KPIs might help improvement.

Name : Sachin Gavane

Sorry to reply you late, but I don’t want to miss out the opportunity to thank you for resolving my issue, once again thanks for your intercede to get issue address, it’s very nice to see that a person at your post get involved down the line to resolve issue.

Name : Vikas Jaiswal

Thanks for taking this case personally and helping me to come through this.
Appreciate the work done by the team he ensure that I get my due service.
I really like your product hence in spite of this pain am sticking to Eureka Forbes.

Name : Anupama Ahluwalia

My husband and I wish to thank your team and you for all the help and support extended to us.

Your representative had a long chat with both of us (my husband and me) on Saturday and explained the benefits and differences of both - the Reviva and the Geneus models and also assured us that the Reviva model is ideally suited for our requirements.
So with this assurance and the clarity provided, we are happy to stay with the Reviva machine and continue to place our trust in Eureka Forbes. We would especially want to convey our thanks to the Service Team.

Name : Vikas Manohar

City : Pune

State : Maharashtra

Thank you for prompt response.
My issues were resolved the very next day i.e Monday 5th May 2014 evening by your team. A feedback was also provided.
Thank you once again for excellent customer support from your end.

Name : K. M Arun

My heartiest thanks to your team & yourself!

You have kept up your promise by getting my SENSA repaired before yesterday night. Also there was a series of follow-up calls from your executives; I felt like a king!

I am sure that your team will ensure non-occurrence of such lapses any more to anyone.

THANX!

Name : Ashutosh Tripathi

My heartiest thanks to your team & yourself!

Old habits die hard…taught in the family, in the old school and groomed in the Indian Navy (where I served the country as short service commissioned officer for 10 years) to express sinciere gratitude & say thanks whenever a good job has been done. Just realized, I have to drop off some phrases from the subject line…and I have done so.

Thanks a lot and please do go ahead to include me in the list of satisfied customers.

Wishing that Eureka Forbes team continues to uphold and practice the golden values of customer services, many more happy customers and success stories here on…

Name : Gurmit Singh Arora

City : Chennai

State : Tamil Nadu

My heartiest thanks to your team & yourself!

I would like to thank you for getting us proper attention to the issue and ensuring it a speedy and satisfactory closure.
Our issue has been resolved now but its disheartening to see that the customer service team was not able to resolve without the problem being escalated.

Thanks again.

Name : Anindya Mitra

Someone from your organisation have called me yesterday. I was driving at that time. I could not get the voice properly. If the call was regarding my feedback, then you can consider this mail as my feedback. I am fully satisfied with the solution provided by your company and more than happy to see the turn around time.

Name : Kakali Basu

City : Kolkata

State : West Bengal

Thanks for your quick response.
I had a talk with your representative who visited to my residence along with his team to clarify my confusion.
Now, I am satisfied with your service and thank you again for your service.

Name : K.Rajendran

City : Chennai

State : Tamil Nadu

I would like to thank you &your team for resolving this issue quickly. Much appreciated!

Name : A N Chatterjie

City : Chennai

State : Tamil Nadu

"I am at loss of words to thank you and your team led and Service Technicians for the high standard & commitment they have demonstrated yesterday in setting right my RO unit. I was further moved by their gesture in providing me a 5 litres mineral water bottle since there was no water supply at that point of time in the late evening. Great job done !

I wish that you and your team continue to demonstrate such high standard of services that redefines service standards.

A very special thanks to Mr. Muralidharan who even being headquartered in New Delhi has consistently ensured over the years that wherever I am, there is never any shortfall in services by Eureka Forbes. He is outstanding and I'm yet to find another person who understands better than he does when it comes to setting service standards and retention of a satisfied customer. I still remember the excellent service one of his team members had rendered during his tenure in Chennai.

Keep it up!"

Name : Vinodini Sundaramurthy

“Thank You Very Much for the real quick service done. The vacuum cleaner was picked up from home on same day I had sent email(though they initially asked me to give it to a diff service center in diff block, they agreed to get it done by themselves) The product was returned yesterday in working condition. Thanks again”

Name : Anant Makwana

City : Ahmedabad

State : Gujarat

I am very thankful for the support extended to resolve our problem.
As per your commitment, your Field Coach Mr Chirag Prajapati has attended our system and resolve our problem.
My family members too thankful for your support and prompt services.
While purchasing this, I have given preference to Indian company and today it proves that not only product quality, even after sales support are also faster and the prompt.
The support & response are vary from company to company and same vary from the team working for the company.
The support and prompt service render in my case was excellent, it is an example of good management and the team work. The way you have handled my case with cool and calm mind and that too very fast.
Excellent !!!
The products of Eureka and Services working for the health of Indian people. In other way, we can say activities of "Social Responsibility" - at nominal cost.
Eureka Forbes - Its really a friend of life !!!
I also want to enter into AMC after completion of my warranty i.e. Dec'15. This is also one reason of your prompt services.
Once again thank you from Anant Makwana and Family.
I would also like to thanks Mr Vinod (service technician), Mr Devang Shah and Mr Chirag Prajapati who work closely to resolve my problem. Its very good example of team work.
All the Best to you and your team for all the success in future.

Name : Mithun Patil

City : Sangli

State : Maharashtra

I am writing this to appreciate and thank you for a quick and great service provided by Vishal Kamare from sangli region.
I bought an Aquaguard a few months back and I was trying to make the candle clean but while fitting it on my own; i was struggling with some leakage issue, so i went to the nearby by sales office and the sales guys were giving diplomatic and unwilling answers, in that time Mr Vishal Kamare came up and listened to my problem and i can’t believe that he came with me to my home and showed me how to do it correctly and my issue got resolved rather than following a tedious process for a simple problem.
This is one of the quickest responses I have seen from any of the sales team, really appreciable.

Sir I will also post this to social networking sites,
Thanks again,cheers :)

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